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FAQs
What topics can I ask about here?
You can ask about IGNOU admission, assignment submission, exam form, hall ticket, results, grade card, study material, ID card, re-registration, and other official updates or procedures.
What types of questions should I avoid asking?
Avoid asking personal academic queries like re-evaluation results, assignment marks updates, or issues that require official intervention. Always contact your Regional Centre or IGNOU official helpline for such cases.
What if I disagree with the closure of a question? How to reopen it?
If you believe your question was closed unfairly, you can request a review by commenting under the question with a clear reason. You may also post a message in the site's support or feedback section. If your request is valid, moderators or admins can reopen it.
Why do I see a message that my question does not meet standards?
This message appears when your question is unclear, incomplete, or not related to IGNOU. Make sure your question is specific, relevant, and provides enough detail for us to help you accurately.
Why are some questions marked as duplicate?
Questions are marked as duplicate when a similar or identical question has already been asked and answered. This helps avoid repetition and keeps the information organized and easy to find.
Why are questions no longer being accepted from my account?
This may happen if you’ve reached the daily limit or violated community guidelines. Please wait 24 hours and try again. If the issue continues, contact support for help.
Why is the system asking me to wait a day before asking another?
This message appears when you've already submitted a request or query recently. The system limits repeated submissions to avoid spam and ensure fair access for all users. Please wait 24 hours before submitting a new request.
How do I ask a good question?
Be specific and clear. Include your course code, topic, or issue. Avoid vague queries like “Help me with my assignment.” Instead, ask something like “What is the last date to submit the BEGC-132 assignment for June 2025?” This helps us give you accurate and quick answers.
What should I do when someone answers my question?
When someone answers your question, review their response carefully. If it solves your problem, mark it as helpful or resolved. You can also thank the person or ask a follow-up if you need more clarity.
What is the minimum payout?
The minimum payout is ₹1000. Once your earned points reach ₹1000, you can request a withdrawal from your IGNOU Samarth account.
How to withdraw money?
To withdraw your earnings, go to the "My Wallet" section after logging in. Click on "Withdraw", enter your preferred withdrawal method and details, then submit the request. The amount will be transferred to your account as per the platform’s withdrawal policy.